Get in Touch With Us
Got a question about how we rate betting sites not on GamStop, spotted something that needs updating, or simply want to say hello? This page covers the ways to reach us and what happens once your message lands in our inbox.
The Best Way to Reach Us
Email is the most reliable route to our team. Send your message to [email protected] and we will aim to get back to you within two working days. A quick summary of what your enquiry is about in the subject line helps us route it to the right person straight away.
What We Can Help With
We hear from a wide mix of readers, from people comparing casinos not on GamStop for the first time to those who follow every new addition to our rankings. Common reasons people get in touch include:
- Questions about a listed brand — if you want more detail on how a specific site such as Betmica, Kikibet or any other operator on our list of trusted non GamStop casinos was assessed, ask and we will explain our reasoning.
- Corrections and updates — offers, bonus terms and licensing details change often. If something on the site looks out of date, flagging it helps us keep the page accurate.
- Content suggestions — if there is a topic around gambling sites not on GamStop, payment methods or bonus terms you would like us to cover in more depth, we welcome the idea.
- Partnership and editorial enquiries — if you represent an operator or affiliate and want to discuss a listing, introduce yourself and outline what you have in mind.
- General feedback — positive or critical, we read it. Reader input shapes how we review and rank sites.
What to Include for a Faster Reply
The clearer your message, the quicker we can help. Where relevant, it's useful to mention:
- The name of the casino or page you're asking about
- Whether your enquiry relates to a bonus offer, a payment method, or something else on the site
- Any screenshots or details if you're reporting an error or an outdated figure
What Happens After You Write to Us
Every message is read by a person, not filtered through an automated reply system. Our editorial team checks the detail before responding, which is why we ask for two working days as a general turnaround. During particularly busy periods this can stretch slightly, and we appreciate your patience if it does.
A Note on Responsible Gambling and Self-Exclusion
If your message touches on self-exclusion, GAMSTOP, or wanting support around your gambling habits, please say so clearly in your email. We are not a support service ourselves, but we can point you towards appropriate resources, and we take these enquiries seriously and reply with care rather than a generic template.
Keeping Our Reviews Accurate
Our ratings and rankings are reviewed periodically, and reader feedback plays a genuine part in that process. If something we've published about a bonus, a payment method, or a licensing detail has changed or turned out to be wrong, we want to know so we can correct it. This matters more in a market like non GamStop casinos, where offers and terms shift regularly and readers rely on the information being current.
Thank you for taking the time to read this far — we look forward to hearing what's on your mind.